Effective Date: [11-2023]
- Introduction
Welcome to ADEX USA‘s digital product catalog, accessible through our website and mobile application (collectively referred to as “the Service”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Service.
- Information We Collect
2.1. Information You Provide: We may collect information that you provide to us when using the Service, including but not limited to your name, email address, phone number and any other information you choose to provide when creating an account or making a purchase.
2.2. Usage Information: We may automatically collect information about how you interact with our Service, such as your device information, IP address, browser type, pages visited, and the date and time of your access.
2.3. Location Information: With your permission, we may collect location information from your mobile device when you use our mobile app.
- How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
3.1. Providing and improving the Service.
3.2. Sending you updates, promotions and notifications related to our products and services.
3.3. Responding to your inquiries and customer service requests.
3.4. Conducting research and analysis to enhance our offerings.
- Disclosure of Your Information
We may share your information with third parties only in the following circumstances:
4.1. With your consent.
4.2. To comply with legal obligations.
4.3. To protect our rights, privacy, safety, or property, or that of our users or the public.
- Security
We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Your Choices
You can manage your personal information, including updating your preferences and opting out of marketing communications, by accessing your account settings.
- Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will promptly remove such information.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
- Contact Us
If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at:
- Fernando Molinero – Vice President and General Manager EAST fmolinero@adexusa.com
- Jim Jensen – Vice President and General Manager WEST jjensen@adexusa.com
- Account Deletion Policy
This account deletion policy applies to the Adex USA application, developed by Xana Technologies, available on the Play Store.
Users can request the deletion of their accounts by following these steps:
a. Send an email to info@adexusa.com with the subject ‘Account Deletion’. You must include the email address you used to register.
b. Within 7-10 days, the company will contact you to confirm the deletion of your data from the system.
All account data will be deleted. No records will be retained.
Please note that this policy is subject to changes and periodic updates. Users are advised to regularly review this policy to stay informed of any modifications.
For any questions or requests related to this policy, feel free to contact us.