Meet the team

FLORIDA

Owner

Cristina Palop

Years in the tile industry

35

Focus Areas

Managing

Coordination between factory and warehouses

Look out for new trends

Sports Team

Valencia CF

Athlete

Fernando Verdasco

Band/Music genre

Flamenco

Film

Comedies

Series/TV Show

La que se avecina

Food

Paella

X-Factor

Always smiling

CEO

Rafael Palop

Years in the tile industry

24

Focus Areas

Managing

Client Relationships

Look for new business opportunities

Sports Team

Valencia CF

Athlete

Rafael Nadal

Band/Music genre

Antonio Orozco

Film

Action movies

Series/TV Show

The office

Food

Paella

X-Factor

Boat Captain

Comptroller

Jill Henry

Years in the tile industry

15

Focus Areas

Accounting

Hard Worker

Reliable

Sports Team

Miami Heat

Athlete

Dwyane Wade

Band/Music genre

A little bit of everything, Pop-80’s-Country

Film

The Notebook

Series/TV Show

A Million Little Things & Station 19

Food

Italian

X-Factor

Never gives up!

Regional Sales Manager

Cristina Vaiani

Years in the tile industry

23

Focus Areas

Visionary

Always on the mark

Focused on customer

Sports Team

Dallas Cowboys

Athlete

Valentino Rossi

Band/Music genre

The Rolling Stones

Film

Gladiator

Series/TV Show

Law & Order

Food

Every meal prepared at home with or by my husband

X-Factor

In my free time you can find me either on a trapeze or hanging upside down on aerial silks

Regional Sales Manager

Alvaro Perez

Years in the tile industry

5

Focus Areas

Perseverance

Social skills

Negotiation

Sports Team

Real Madrid

Athlete

Fernando Alonso

Band/Music genre

Eclectic

Film

Snatch

Series/TV Show

Lost

Food

Ceviche

X-Factor

Positivism

Regional Sales Manager

Melissa Reynolds

Years in the tile industry

18

Focus Areas

Efficient

Outgoing

Creative

Sports Team

Tampa Bay Bucs

Athlete

Shaq O’ Neal

Band/Music genre

Rock and Country

Film

Pulp Fiction

Series/TV Show

Family Guy

Food

Hamburger

X-Factor

We won Florida state champions 1996 with my Basketball team.

Operations & Customer Service Manager

Veronica Dam-Swanson

Years in the tile industry

15

Focus Areas

Dedicated

Fast answers

Follow the rules

Sports Team

Alianza Lima

Athlete

Timo Boll

Band/Music genre

Carlos Vives/Country

Film

The bridges of Madison County

Series/TV Show

The Nanny

Food

Peruvian

X-Factor

Love to play table tennis

Customer Service Representative

Yelmis Brancacho

Years in the tile industry

4

Focus Areas

Great customer service

Team worker

Multitask

Sports Team

Cuba National Women Volleyball Team

Athlete

Not sure

Band/Music genre

Big Mountain & Marc Anthony

Film

Life is beautiful & The English Patient

Series/TV Show

Felicity & 13 reasons why

Food

Sushi & Greek food

X-Factor

Sports lover!

NEW JERSEY

Vice President
General Manager

Fernando Molinero

Years in the tile industry

9

Focus Areas

Outstanding service for our customers

Hard work and consistency

Collaboration and teamwork

Sports Team

Real Madrid CF

Athlete

Rafael Nadal

Band/Music genre

Coldplay

Film

The last of the Mohicans

Series/TV Show

The Wire

Food

Gazpacho

X-Factor

Great cook

Regional Sales Manager

Laura Sola

Years in the tile industry

2

Focus Areas

Merchandising organization and management

Provide great service for our customers

Versatile and disciplined

Sports Team

Real Madrid

Athlete

Rafael Nadal

Band/Music genre

Kase O - Hip hop

Film

Life is Beautiful

Series/TV Show

Breaking Bad

Food

Cheese & French fries

X-Factor

Pilates lover

Warehouse Manager
Quality Control Manager

Jose Pereira

Years in the tile industry

2

Focus Areas

Quality Control

Shipment & Receiving supervisor

Cycle counts, and inventory checks

Sports Team

Club Nacional de Football

Athlete

Alvaro “chino” Recoba

Band/Music genre

Rock, No Te Va A Gustar

Film

The Green Mile

Series/TV Show

El Marginal

Food

Asado (BBQ)

X-Factor

Focus

Warehouse Clerk

Freddy Marquez-Beltran

Years in the tile industry

1

Focus Areas

Pick order

Organization

Load shipments

Sports Team

Emelec FC

Athlete

Chucho Benitez

Band/Music genre

Oscar de Leon/ Salsa

Film

Fast & Furies 9

Series/TV Show

El Chavo del 8

Food

Ecuadorian Food

X-Factor

Good Worker

CALIFORNIA

Vice President
General Manager

Jim Jensen

Years in the tile industry

15

Focus Areas

Demonstrably superior service for our customers

Thorough Training for customers

Industry leading merchandising and marketing tools

Sports Team

Oregon Ducks

Athlete

Roger Federer

Band/Music genre

Beatles

Film

Life is Beautiful

Series/TV Show

Breaking Bad

Food

Enchiladas

X-Factor

Musician

Customer Service Representative

Melissa Medina

Years in the tile industry

1

Focus Areas

Thoughtful Service

Professional Approach

Customer Advocate

Sports Team

Las Vegas Golden Knights

Athlete

Marc Andre Fleury

Band/Music genre

Punk Rock

Film

Superia

Series/TV Show

The Office

Food

Indian Tacos

X-Factor

Writing and Beading

Customer Service Representative

Johanna Castillo

Years in the tile industry

1

Focus Areas

Diligence Service

Keeps Promises

Great attitude

Sports Team

The team my son Nathaniel will play on

Athlete

Nathaniel (when he gets a little bigger)

Band/Music genre

Rhythm and Blues -Rap

Film

The Nun

Series/TV Show

Any Horror Series

Food

Tamales and Pizza

X-Factor

Drawing

Regional Sales Manager

Nancy Ward

Years in the tile industry

28

Focus Areas

Excellent Relationships with customers

Great product trainings

Thorough merchandising deployment and management

Sports Team

Los Angeles Lakers

Athlete

Kobe Bryant

Band/Music genre

Nina Simone, Amy Winehouse

Film

Forrest Gump

Series/TV Show

The Peaky Blinders

Food

Lobster

X-Factor

Super Girl Scout Leader

Team Leader

Jose Lua

Years in the tile industry

11

Focus Areas

Long-term relationships with customers

Industry leading merchandising fabrication

Overall teamwork with colleagues

Sports Team

Dallas Cowboys

Athlete

Sean Lee

Band/Music genre

Classic Rock

Film

Dragon Ball Z

Series/TV Show

Naruto

Food

Panda

X-Factor

Super Happy

HERITAGE

Meet the team

FLORIDA

Cristina Palop

Focus Areas

Rafael Palop

Focus Areas

Jill Henry

Focus Areas

Cristina Vaiani

Focus Areas

Alvaro Perez

Focus Areas

Melissa Reynolds

Focus Areas

Veronica Dam-Swanson

Focus Areas

Yelmis Brancacho

Focus Areas

NEW JERSEY

Fernando Molinero

Focus Areas

Laura Sola

Focus Areas

Jose Pereira

Focus Areas

Freddy Marquez-Beltran

Focus Areas

CALIFORNIA

Jim Jensen

Focus Areas

Melissa Medina

Focus Areas

Johanna Castillo

Focus Areas

Nancy Ward

Focus Areas

Jose Lua

Focus Areas

CUSTOMER SERVICE

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